We do not offer refunds for cancellations, change of mind, no-shows, or gift vouchers.

Your session is akin to attending a live performance at a theater or cinema, where refunds are not applicable.

However, in exceptional circumstances, we may provide a game credit for future use. If you are not satisfied with your purchase, please contact us so we can address any issues. In some cases, a refund credit may be granted.

VR games can be safe for children if you follow the manufacturer’s age recommendations (usually 13+), supervise them during play, ensure regular breaks, and watch for any signs of discomfort or motion sickness.

Yes, many VR games offer multiplayer modes, allowing you to play with friends locally or online, as long as you have a stable internet connection for online play.

To reduce motion sickness, start with short sessions, adjust the headset for comfort, take breaks, use a fan, and choose games with lower movement speeds or stationary experiences. If symptoms persist, consult a healthcare professional.